Free Shipping Terms

Important notice

In January 2021, shipping to Europe, ROI and Northern Ireland will incur surcharges due to brexit. The option to ship outside of the UK is now available, however, should orders require a pallet delivery - you may be contacted in regards to further costs. Please be aware that import taxes plus other charges are the buyers responsibility once the goods have arrived at the chosen destination.


Free Shipping*

Free shipping is available on orders with a net goods value of £125 +VAT (£150 inc VAT) to GB mainland addresses only (not including Scottish Highlands or Islands. See below for more information. 

Free Shipping is NOT applicable for Bespoke/Special Orders or for orders with Multiple Delivery locations.

Free Shipping excludes products which are subject to our Oversized Charge.


Delivery

Delivery is normally made within 2 days from receipt of your order although we aim to dispatch the same day where possible. We are open Monday to Friday between 9am and 5pm. You may be contacted if there will be a delay in dispatch.

All UK Domestic Parcels and Letters are now sent TRACKED by either Royal Mail or Fedex (where possible).

Deliveries made to Europe, EU, ROI, Northern Ireland and Islands are sent as DAP (Delivered at place).  Import taxes plus other charges are the buyers responsibility once the goods have arrived at the chosen destination.

Pallet deliveries are made to curb side only. Please ensure you have people on-site to unload the pallet.

Please ensure you will be available for parcel deliveries where possible. Contact our sales team with alternative delivery locations (i.e. porch) if applicable.

Please provide a contact number for couriers to receive updates.

Any orders placed during the weekend will be dispatched on the next working day.


GB Mainland Postage

GB Mainland services do NOT include Scottish Highlands, Scottish Islands, Northern Ireland, Ireland, Channel Islands, Isle of Man, Scilly Isles or Isle of Wight. Please choose from the drop down list at checkout for these locations to get a postage price.

GB postage charges are based on sub total (inc VAT) cost of items purchased. 

UK MAINLAND ECONOMY 2-3 DAYS

£00.01 - £10.00 = £4.50 postage

£10.00 - £150.00 = £9.95 postage

£150.00 and over is free to most GB Mainland addresses

UK NEXT DAY 1-2 DAYS

£00.01 - £10.00 = £10.00 postage

£10.00 - £150.00 = £20.00 postage

£150.00 + = £40.00 postage

We will not be held liable for late deliveries to time-sensitive exhibitions or shows.

Parcel orders placed before 3pm will be dispatched the same day where possible.

If you need next day delivery (not including weekends or bank holidays), please select "Next day delivery" from the shipping drop down list.

Please choose UK Premium Saturday Delivery Service for delivery on Saturdays. This charge is applicable for UK mainland only.

Next Day & Saturday Courier deliveries are NOT guaranteed. Weather, traffic or high demand can affect delivery dates.

We use Fed Ex, Parcelforce and Royal Mail for our parcel deliveries. 

Bulky items may need to go via pallet and may not be dispatched until the next working day. 

Smaller orders may go via post office and may not be dispatched the same day.

 

Scottish Highlands & Islands
Our couriers have a surcharge for areas in Scotland. Please check your postcode against the postcodes below to see if you are classed as highlands or Islands.
 
Please choose Scottish Highlands or Scottish Islands from the Shipping method drop down list at checkout if you have the following postcodes:
AB31-56, FK19-21, HS1-9, IV1-32, IV36, IV40-49, IV51-56, IV63
KA27-28, KW1-8, KW10-17, PA20-38, PA41-49, PA60-78, PH1, PH5-10, PH15-26, PH30-44, PH49-50
TR21-25, ZE1-3